How STEM AI Studio uses cookies and similar technologies

1. What cookies are

Cookies are small files or pieces of information stored by a website or browser. Similar technologies may include session storage, local browser storage, server-side session identifiers, device or browser signals, and technical logs.

These technologies help websites remember important state, protect forms, keep users signed in, prevent misuse, and operate more reliably.

2. How STEM AI Studio uses cookies and sessions

STEM AI Studio may use cookies, sessions, or similar technologies to:

• keep adult account holders signed in
• support learner sign-in through Learner ID access
• protect forms using CSRF and related security controls
• remember authentication state and active platform context
• support account, learner, support, billing, and subject-seat workflows
• remember active learning context, including selected subjects or guided review state
• help Jora Nova and approved AI agent features operate within the intended session context
• detect errors, misuse, abuse, fraud, or security issues
• understand basic site performance when analytics or diagnostic tools are enabled

3. Essential cookies and platform security

Some cookies and sessions are essential. The platform may not work correctly without them.

Essential cookies and sessions may support:

• secure sign-in and sign-out
• account holder dashboard access
• learner dashboard access
• form submission protection
• password reset and email verification flows
• support ticket and contact form protection
• active learning and assessment state
• security monitoring and misuse prevention

4. Learning, Jora Nova, and AI agent context

STEM AI Studio includes guided learning features such as Jora Nova and approved AI agent experiences. Cookies and sessions may help the platform remember the active user, learner, subject, learning path, chat session, assessment review context, or agent access context needed for the feature to operate safely.

Cookies do not make Jora Nova or STEM agents the final authority. They are used to help the platform maintain the correct context. Jora Nova and STEM agents remain support tools governed by the platform, approved settings, safety rules, and applicable account access.

5. Analytics, performance, and diagnostics

STEM AI Studio may use limited analytics, performance, or diagnostic technologies to understand general site behavior, measure reliability, detect errors, and improve the platform.

These tools may collect technical information such as:

• timestamps
• pages or features accessed
• browser or device information
• approximate technical location signals such as IP-related region information
• error or performance information
• session or request activity needed for security and troubleshooting

We do not use cookies to sell personal information.

6. Third-party services

Some cookies, sessions, or similar technologies may be connected to service providers that help operate STEM AI Studio.

These may include providers for:

• hosting and platform infrastructure
• security, logging, and fraud prevention
• email verification, password reset, or notification delivery
• analytics or performance monitoring if enabled
• payment processing if online billing is enabled
• external AI providers if AI-supported runtime features are enabled

Third-party providers may process technical information according to their own terms, privacy policies, service commitments, and technical controls.

7. Payment and billing-related cookies

STEM AI Studio may use billing, package activation, subject seat, subscription-related, or payment-provider workflows to manage access. If online payment processing is enabled, a third-party payment provider may use cookies or similar technologies to process payments, prevent fraud, and secure checkout.

STEM AI Studio should not ask users to submit payment card numbers through contact forms, support tickets, learner messages, Jora Nova, or AI agent chats.

8. Advertising and sale of personal information

STEM AI Studio does not use cookies to sell personal information.

If marketing, advertising, or optional analytics technologies are added in the future, this Cookie Policy may be updated to describe those technologies and any available choices.

9. Managing cookies

You can control cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, or receive notices when cookies are being used.

Blocking or deleting cookies may affect sign-in, learner access, account security, active learning sessions, support workflows, billing workflows, or other platform features.

10. Relationship to the Privacy Policy and Terms of Service

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

The Privacy Policy explains how information may be collected, used, retained, protected, and processed, including information related to learners, Jora Nova, AI agents, service providers, billing workflows, cookies, sessions, and security logs.

11. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in platform features, cookies, sessions, service providers, AI-supported features, billing workflows, legal requirements, or operational practices.

Updates will be posted on this page with an updated date.

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